Privacy Policy

Privacy Policy

True PCB, a division of Athrees Electronics Pvt. Ltd. (“True PCB”, “we”, “us”, or “our”), is committed to protecting the privacy of visitors and customers who use our website https://truepcb.in/ (the “Website”) and our PCB manufacturing services. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information.

By accessing or using our Website, submitting an enquiry, or sharing your information with us, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Website.

Information We Collect

When you complete our “Request a Quote” or “Get in Touch” forms, contact us by email or phone, or otherwise communicate with us, we may collect:
  • Full name (first and last name)
  • Email address
  • Phone number
  • Job title
  • Company name
  • City and location details
  • PCB requirement details (board type, quantity, specifications, and timelines)
  • Design files, Gerber files, technical drawings, or other documents you choose to share

 

How We Use Your Information

We use the information collected for the following purposes:
  • Responding to quote requests, enquiries, and customer communications
  • Preparing quotations and delivering PCB fabrication and related services
  • Processing and fulfilling orders, and managing your projects
  • Improving our Website, products, and overall service quality
  • Sending business updates, offers, or marketing communications where permitted by law
  • Maintaining records for quality assurance, compliance, and legal obligations
  • Detecting, preventing, and addressing fraud or misuse of our Website

Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to improve your browsing experience, analyse traffic, and understand visitor preferences. You may control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality and performance of certain features of the Website.

Sharing and Disclosure of Information

We do not sell or rent your personal information. We may share your information only in the following circumstances:
  • Service Providers: With trusted third parties who assist us in operating our Website, hosting, marketing, or servicing customers, subject to confidentiality obligations.
  • Legal Requirements: When required to comply with applicable laws, regulations, court orders, or governmental requests.
  • Business Transfers: In connection with a merger, acquisition, restructuring, or sale of business assets.
  • Protection of Rights: To protect the rights, property, or safety of True PCB, our customers, or others.

 

Data Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is fully secure, and we cannot guarantee absolute security.

Confidentiality of Designs and Project Data

We recognise that PCB design files, Gerber data, and project specifications may be confidential and proprietary. We treat all technical data, design files, and project details you share as strictly confidential and use them solely for the purpose of providing manufacturing and related services.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required to comply with applicable legal, accounting, or regulatory obligations. When no longer required, information is securely deleted or anonymised.

Your Rights

Subject to applicable law, you may have the right to:
  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Withdraw consent to marketing communications at any time
  • Object to or request restriction of certain processing of your data

To exercise any of these rights, please contact us using the details provided in Section 12.

Third-Party Links

Our Website may contain links to third-party websites and social media platforms, including Facebook, YouTube, LinkedIn, and Instagram. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their respective privacy policies.

Children’s Privacy

Our Website and services are intended for businesses and individuals aged 18 years and above. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

True PCB (A division of Athrees Electronics Pvt. Ltd.)

Plot No 44, 1st Floor, Rajhans Zesto, NH-48, Near Palsana Cross Road, Vesma, Navsari – 396415, Gujarat, India

Email: sales@truepcb.in

Phone: +91 92279 95836

Website: https://truepcb.in/